FAQ
Questions, answered.
The questions clients ask most before, during and after a project. For anything else, contact our team directly.
Working with us
What does Rupable build?
Custom software for day-to-day operations: sales and point of sale, CRM, warehouse and inventory, online stores, accounting, HR and payroll, bookings, project management, logistics, helpdesks, school systems and dashboards, as web or mobile applications. We also build business websites, interactive 3D product configurators and visualisations, and back-office automation. The previews on our home page show how each type of application works.
Can you build an application that is not listed?
Yes. The applications on our home page are common examples, not a complete list. If your work follows a defined process, we can design software around it. Send your requirements to hello@rupable.com.
How do we start a project?
Send a message with the form on our Contact page, email hello@rupable.com or message us on WhatsApp at 0815-1555-6127 with a short summary of your needs: the problem to solve, who will use the system, and any timeline or budget you have in mind. We then schedule a discovery session to go through your goals in detail.
How much does a project cost, and how long does it take?
Cost and timeline depend on the scope, so we do not publish fixed prices. Once we understand your requirements, we send a written proposal setting out the scope, timeline and price. Nothing is binding until both parties sign an agreement.
Can you take over or improve an existing product?
Yes, after a review. We assess the product and its code first, then recommend whether to improve, extend or rebuild it.
Do you work in English and Indonesian?
Yes. We work with clients in either language, and the software we deliver can be in English, Indonesian or both.
During and after a project
How do we follow progress?
We build in stages and show you the progress at each milestone, so you can review the product as it takes shape and give feedback early.
Who owns the work?
Ownership of designs, code and all other deliverables is set out in each project’s written agreement, before work begins.
Is our idea kept confidential?
Yes. We treat everything you share with us as confidential, and on request we sign a non-disclosure agreement (NDA) before you share sensitive details.
What happens if a bug is found?
We fix it. Bugs in the software we build for you are our responsibility. New features and changes beyond the agreed scope are planned separately.
Do you train our team to use the application?
Yes. For two months after delivery, we train you and your team by email or text message, so you can use the application independently.
About this site
Are the application previews real systems?
No. They are illustrations of how each type of application works, with fictitious names, products and figures. Your application is designed around your own processes and data. Our portfolio shows real websites we have delivered for clients.
Does this site use cookies or track visitors?
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